Frequently Asked Questions About Privacy
We collect your name, email, phone number, date of birth, and address during account signup for identity verification. We also record your device type, IP address, game activity and all deposit and withdrawal transactions to keep your account secure and comply with regulations.
DANA, OVO, GoPay and QRIS deposits are processed through encrypted, verified gateways. We never store your full payment credentials. Withdrawals require verification of your registered phone and email before funds leave your account.
Yes. Contact our live chat or support email with your account details. We'll compile all data we hold about you — personal information, transaction history, and account activity — and send it within 14 days, where local law permits.
When you close your account, we stop collecting new data. We retain your information for the period required by local law for dispute resolution and fraud prevention, then securely delete it. You can request deletion through support anytime.
We only share data with payment processors, fraud-prevention services and regulatory authorities where local law requires it. We do not sell, rent or share your personal information with advertisers or marketing partners.
Log into your account and visit Settings → Profile. You can update your email, phone number and registered address anytime. Changes to payment methods are reflected in your wallet instantly on desktop and mobile.
Yes. We use cookies to remember your login session, track game preferences and prevent fraud. You can manage cookie settings in your browser. Blocking cookies may affect login speed and lobby performance.
